Quick Answer: Why Is My Fitbit Missing Data?

Can I delete my Fitbit account and start over?

From the fitbit.com dashboard, click the gear icon > Settings.

Scroll down and click Delete account and follow the on-screen instructions..

How do I get my Fitbit data back?

Download entire data historyLogin to and open your Dashboard.Click on the gear icon in the corner.Select Settings.Scroll to Export Your Account Archive and select Request Data.You’ll receive an email with a link for you to confirm you want to recover your data.More items…•

Why is my Fitbit missing days?

If you are missing data on Achievement, double check that your wearable device has successfully synced with your Fitbit app. Once the data has synced with your app, it still may take 4-5 hours for the data to sync with Achievement. Opening your Achievement app will also help in ensuring your activities sync quickly.

How do I setup my Fitbit without losing data?

How to replace a tracker with the Fitbit app for iPhone and iPadLaunch Fitbit from your Home screen.Tap on the Account tab. … Tap on the Set Up a Device button.Swipe up or down to scroll through the menu to find the model of the tracker you are trying to replace.Tap on your model of Fitbit.More items…•

Can you connect two Fitbits to phone?

Sync Multiple Devices to Your Fitbit Account with Multi-Tracker Support. Thanks to Multi-Tracker Support you can now have one tracker for daily wear and another for your workouts. Once multiple trackers are connected to an account, Fitbit does all the hard work for you.

How do I get my Fitbit to sync all day?

Setting up All-Day SyncOpen the Fitbit Mobile App.Click on the icon of the Fitbit device in the upper left hand corner.Scroll down the device settings page.Make sure All-Day Sync is toggled on.

Why does my Fitbit app keep saying no device found?

On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. Open the Fitbit app. … If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your iPhone or iPad and try to sync.

Does my Fitbit sync automatically?

1 Sync Fitbit to an iPhone, iPad, Android Phone or Tablet All-Day Sync periodically and automatically syncs your Fitbit’s data with the Fitbit app throughout the course of the day, so long as your mobile device is in range.

Will I lose my data if I reset my Fitbit?

Factory Resetting Fitbit A full factory reset will completely clear your Fitbit’s stored data — so you should only factory reset your device if you want to wipe everything and start fresh.

Can I download my Fitbit data?

From the fitbit.com dashboard, click the gear icon . Click Settings > Data Export. … You’ll receive another email with a link to download your Fitbit account data. Download and save the data file to your computer.

Do I have to sync my Fitbit everyday?

We recommend that you sync your tracker or watch daily. Most Fitbit devices record detailed minute-by- minute data for 7 days. … Fitbit devices can store daily totals for up to 30 days. If you have a Fitbit Surge, your device can store 35 hours of GPS data before deleting some data to make room for more.

How do I manually sync my Fitbit?

What should I know about using the Fitbit app on my Android phone?…Plug in the dongle that came in the box with your device.In the Fitbit app, tap the Today tab > your profile picture.Tap Advanced Settings.Turn on the Fitbit Connect Classic Mode option.

Why is my Fitbit hr not syncing?

Make sure Bluetooth is turned on. 3. Make sure your Fitbit is connected to the Android via Bluetooth. … If it doesn’t work, tap the gear icon and tap “Un pair,” then repeat the setup for your Fitbit to reconnect it to your phone.

Can I delete Fitbit app and reinstall?

Uninstall and reinstall the Fitbit app. … If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone and try to sync.

Can you transfer Fitbit data to Garmin Connect?

To import your Fitbit® Activity and Body data: It is important that you select the file format of your Fitbit data as CSV. Individual GPS exercises can be exported as TCX (see Fitbit® help – How Do I Export My Fitbit GPS Data?)

How do I set up a replacement versa fitbit?

To add or replace a device through Fitbit Connect:Click the Fitbit Connect icon on your Mac or Windows computer.Open the Main Menu.Click Set up a new Fitbit device.Choose Existing User and log in to your Fitbit account.Select your device and follow the setup instructions.

How long do Fitbits last?

How long will it last? The Charge 3 feels durable and it’s water-resistant, so we think it should last two years or more. Even though the battery already lasts a week, it’s important to consider that it will deplete over time.

Does fitbit all day Sync drain battery?

All-Day sync allow your Fitbit device to sync to your mobile device or computer automatically. This will drain your battery quicker. One way to increase the time between charges is to turn off All-Day Sync.

Why does Fitbit take so long to sync?

Due to recent events affecting our operations, support options are limited and wait times are longer than usual. If our community doesn’t resolve your concern, visit our help site for answers to many common questions and self-service options.

Can you add a new Fitbit to my account?

Click Open Main Menu… Click Set Up A New Fitbit Device. Click Existing User and log in to your account. Choose your tracker and follow the onscreen instructions to continue.

Can I set up 2 Fitbits on one email address?

Barbara, you can’t set up 2 accounts with one email on Fitbit as email address is how the system identifies their users. “If you like to use more than one Fitbit tracker you can add them all to your account, though different people should not share an account”.

Does turning off all day Sync save battery?

While adjusting or turning off sync for an app won’t remove it from your device, it will prevent it from being kept up to date with changes you make throughout the day, which can save a lot of battery.

How do I export my Fitbit data to strava?

Manually share historic Fitbit workouts to StravaLog into Fitbit. Log into your Fitbit dashboard and click Activities from the list. … View a workout. … Export. … Head to Strava. … Load your TCX file.

Can you export Fitbit data to Apple Watch?

To export Fitbit data -> import to Apple Health, get Sync Solver for Fitbit. After the first sync, the app will automatically sync in the background throughout the day. There’s also a widget to sync manually. To export Apple Health data -> import to Fitbit, get Sync Solver – Health to Fitbit.